Introduction

This privacy policy sets out how SiikSounds uses and protects any information that you give when you use this website, https://siiksounds.com.

Information We Collect

1. Personal Information:

   • Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
   • Media: If you upload images, avoid those with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
   • Contact Information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2. Cookies and Usage Data:

   • We use cookies to store information about visitors’ preferences, record user-specific information on which pages the user access or visit, and customize our web page content based on visitors’ browser type or other information that the visitor sends via their browser.

3. During Checkout Process:

   • While Visiting Our Site: We track products viewed, location, IP address, and browser type, and shipping address.
   • Purchase Information: We collect your name, billing and shipping address, email address, phone number, credit card/payment details, and optional account information for processing orders, customer support, and legal compliance.

4. Data Storage:

   • Account Data: Information stored for future orders if you create an account.
   • Order Information: Stored for tax and accounting purposes.
   • Comments and Reviews: Stored if provided by you.

5. Access by Our Team:

   • Our team, including Administrators and Shop Managers, has access to order and customer information for fulfilling orders and providing support.

6. Sharing With Third Parties:

   • We share necessary information with third parties for analytics, marketing, payment processing, shipping, and other store services.

7. Payments:

   • PayPal: Data shared with PayPal includes information required for payment processing.
   • Stripe: We also accept payments through Stripe. Similar to PayPal, Stripe processes payments and may require certain information like the purchase amount and billing details. Please refer to the Stripe Privacy Policy for more details.

How We Use Your Information

1. To provide, operate, and maintain our website
2. To improve, personalize, and expand our website
3. To understand and analyze how you use our website
4. To develop new products, services, features, and functionality
5. To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
6. To send you emails
7. To find and prevent fraud

Sharing Your Personal Data

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Storage of Data

• Retention: If you leave a comment, the comment and its metadata are retained indefinitely. For registered users, we also store personal information provided in their user profile.
• Protection: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Your Rights

• Access and Control: You can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you.
• Edit and Delete: All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Third-Party Websites

• Articles on this site may include embedded content from other websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Changes to This Privacy Policy

• SIIK Sounds has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This policy is effective as of 1.1.2024.